Terms and Conditions

These terms apply when you use alwayskentucky.com or order from Always Kentucky. Always Kentucky is powered and operated by Pimwick, LLC. Your credit card statement will show Pimwick, LLC.

Orders and prices

Prices are listed in U.S. dollars. Review your selections, shipping address, and the total shown at checkout before submitting an order. Products are subject to availability. If an item is unavailable or we discover a material error affecting your order, we will contact you about your options and refund any payment for items we cancel.

Shipping and delays

Available shipping options and any shipping charges appear at checkout. We ship within the timeframe communicated at purchase or as required by applicable law. If we cannot ship on time, we will contact you about the delay and your options, including cancellation and a refund when applicable.

Returns and order problems

If your order arrives damaged or incorrect, or you want to ask about a return or exchange, contact [email protected] with your order number before sending merchandise back. Return eligibility follows the terms communicated at purchase and your rights under applicable consumer protection law.

Using the store

Provide accurate order and account information and protect your account credentials. You may use the site to browse and shop. Use of the site to interfere with its operation, access someone else’s account, or submit fraudulent orders is prohibited.

Questions

For help with these terms or an order, email [email protected].